Import members

Give your existing audience and subscribers an easy way to access content on your new membership website using import tools.

Export any external list of supporters, email subscribers or patrons and make sure your audience are able to access your content on your brand new Ghost site.

When should you import members?

Being able to import any list members to your site in Ghost unlocks many possibilities, for example:

  • Email lists — if you already have a list of email subscribers in a tool like Mailchimp or Substack, give them access your members-only content or use Ghost to send your email newsletter.
  • Patreon supporters — import existing paid-members from your Patreon account into Ghost and use it as a custom website that only your patrons can access.
  • Migrations — bring members of any kind from another membership platform to migrate your publishing business to Ghost.

Importing a CSV

Log into your site's admin and navigate to the members dashboard. Clicking the settings icon at the top will give you the option to import or export members with ease using a CSV file.

Importing members in Ghost

Preparing a CSV for Ghost

It's recommended to clean your exported data before importing it into Ghost for the best possible outcome.

Imports should be in a CSV format and support the following fields:

  • email - email addresses [required]
  • name - full names
  • note - member notes
  • subscribed_to_emails - [true/false] identify which members will receive email newsletters
  • stripe_customer_id - unique Stripe customer ID to import existing paid subscribers
  • complimentary_plan - [true/false] import members who have a free subscription
  • labels - Labels need to be in quotes and comma separated for multiple
  • created_at - Date format ISO 6801: 2019-10-30T14:52:08.000Z

The email field is a required field - all other fields are optional.

Member import template example for Ghost

Here's a downloadable template to get you started: Download

Integrations

It's also possible to automate keeping your members list up to date using our Zapier integration to automatically send new subscribers that have been added to other apps directly into Ghost, or vice versa.