Why does my email go to the promotions tab? »
Gmail delivers your newsletters to tabbed inboxes based on their own algorithms that consider everything including the content of the email, subscriber engagement and sender information. It is expect...
Missing member sign up emails »
We've put together this useful guide for what to do when your members aren't receiving their sign up emails. When your visitors register as members, they'll receive an email containing their confirma...
Can I see a list of unconfirmed members emails? »
The Members feature uses an email-based sign up flow which requires confirmation. When your visitors register as members, they'll receive an email containing their confirmation link within a few seco...
Can I change the members sign up email expiry time? »
The Members feature uses passwordless magic links with a 24 hour expiry time for important security and spam protection. When your visitors register as members, they'll receive an email containing th...
How to set up members & subscriptions with Ghost »
We've put together a detailed guide [https://ghost.org/docs/members/introduction/] of everything you need to know about how to set up memberships and subscriptions with Ghost. If you still need help...